executive team

		Jean-Luc Neveu Chairman and CEO
Jean-Luc Neveu is the CEO of Conecteo, which he founded in June 2005. He oversees all sales, marketing and administrative activities as well as product development (R&D and Quality). Mr. Neveu's technological know-how and market expertise stem from ten years of sales development experience in network and telecommunications solutions, most notably at Dialogic, where he helped to create and support a network of software publishers and systems integrators in southern Europe.

		Jean-François Coco Managing Director Customer Services Director
A co-founder of Conecteo, Jean-François Coco serves as Customer Service Director. As head of the Conecteo Services team, his role is to provide day-to-day support to customers as they deploy Conecteo solutions in their telephone and computer environments. A recognized expert in the integration and deployment of large-scale customer contact centres, Mr Coco has almost 15 years of experience working for telecom developers and manufacturers. Previous positions include Software Quality Manager with 3COM US Robotics, Call Centre Solutions Consultant with Nortel Networks, and Cisco IP Call Centre Project Manager with Activox. In 2002 he joined the Euritel company, which specializes in the integration of solutions for customer contact centres.

		Dominique Cottin Managing Director Product Director
A co-founder of Conecteo, Dominique Cottin serves as Product Director. Mr. Cottin acts as field expert and is responsible for understanding and anticipating market needs in order to shape the company's product strategy and to form necessary technological partnerships. During his 20 years of experience in the networks and telecom sector, Mr. Cottin devised and implemented several successful business projects over the years, including: the launching of MG2 Technologies (which later became Netcentrex, then Comverse) and the founding of the Euritel company in 1998 (which became Conecteo in 2008). As a CTI and voice server project manager for major French corporations and a consultant to large software and computing services firms, he has become a recognized expert in the establishment of customer contact centres.

		Olivier Durier Sales Director
As the head of Conecteo's sales strategy, Olivier Durier is responsible for growing the company's sales and strengthening the current network of partners by forging partnerships with specialists in the field of solutions integration for customer contact centres. With nearly 15 years of experience in the area of customer relationships—serving as Sales Director for Akio Solutions and then for Artificial Solutions (Web Channel Management)—Mr Durier has cultivated an in-depth knowledge of the market and its players.

		Catherine Marquèze Marketing and Communications Director
Catherine Marquèze oversees Conecteo's marketing and communications strategy and works to solidify Conecteo's position as a leader in the Customer Interaction Management market. Ms. Marquèze has over 20 years of marketing experience with various IT industry players, including eight years as Marketing and Communications Director for Southern Europe with Dialogic.

		Caroline Defaye Administrative and Financial Manager
In charge of the Company's administrative and financial management, Caroline Defaye oversees Conecteo's accounting, treasury, and legal functions as well as human resources. Ms Defaye draws on a wealth of international experience, acquired within major corporations such as Ogilvy & Mather.

		Philippe Eveilleau Research and Development Manager
Philippe Eveilleau leads the research & development team and supervises development of the solutions designed by Conecteo, in keeping with the strategic guidelines established by the Company. Mr Eveilleau has acquired in-depth experience throughout his career, focusing on the industrialization of software development processes and the management of complex projects. He has worked for a number of software and computing services firms and major corporations including Banque Postale, Sanofi Aventis, Bouygues Telecom and Natexis.

		Jean Parès Quality Manager
As Manager of the Quality Assurance Department, Jean Parès is responsible for the reliability and quality of the solutions developed by Conecteo. He defines and coordinates a rigorous testing strategy to anticipate or detect malfunctions and to improve the ergonomics of our solutions. Jean Parès draws on an extensive background in quality assurance, having worked for various software providers that offer solutions for critical environments.