About Conecteo

As a leading publisher of integrated Customer Interaction Management solutions for companies and customer contact centres, we offer our customers innovative software solutions that allow them to take charge of how relationships are handled.

By improving their responsiveness, these organizations can easily adapt to a constantly changing environment and offer their customers unparalleled service quality, distinguishing them from their competition.

Conecteo is known for its practical approach to quality customer relationships—we focus on providing user-friendly solutions that are designed with the company's current and future needs in mind. Conecteo is committed to providing its customers flexibility, accessibility and cost control.

A Deloitte Technology Fast500 EMEA winner, Conecteo draws on a strong team to support its growth and sustainability. We have developed a unique area of expertise in the establishment of customer contact centres for both large corporations and government agencies in a wide variety of fields.

Companies of all sizes and types put their trust in Conecteo:

La Banque Postale, Société Générale, Arkéa Group, Amaguiz (Groupama), Lybernet Assurances (Covéa Group), Suravenir Assurances (Crédit Mutuel), Smartbox, Rentokil, Yves Rocher, Conseil Général de la Manche, Conseil Régional d'Aquitaine, Grand Lyon Habitat, Flandre Appels, Afone, Bell Benin Communications, etc.

History

The concept behind Conecteo came about in 2005, following the realization that the many solutions available on the market for customer contact centre management were ill-suited to companies' specific needs.

By drawing on an in-depth understanding of the market (technologies, needs, industry players), Conecteo was able to design and launch a new kind of software solution that allowed companies to take charge of their inbound and outbound contact management system themselves.

The solution was immediately well received by major corporations, and has been enhanced over the years to become the only complete software suite that integrates all channels of communication between the company and its customers.

In 2009, in parallel with a successful initial fund-raising campaign, Conecteo merged with Euritel, its historic partner and systems integrator, and created Conecteo Services to offer all customers the support they need to implement Conecteo solutions.

2010 marked the strengthening of Conecteo's distribution network, allowing the Company to focus on developing software and continuing to guarantee its customers the highest quality possible.

Conecteo's goal for the coming years is to solidify itself as the market leader in integrated Customer Interaction Management solutions. Conecteo's performance relies on continued research & development, a strong marketing and sales strategy, and a commitment to service that is highly appreciated by customers.



About Conecteo As a leading publisher of integrated Customer Interaction Management solutions for companies and customer contact centres, we offer our customers innovative software solutions that allow them to take charge of how relationships are handled. By improving their responsiveness, these organizations can easily adapt to a constantly changing environment and offer their customers unparalleled service quality, distinguishing them from their competition. Conecteo is known for its practical approach to quality customer relationships—we focus on providing user-friendly solutions that are designed with the company's current and future needs in mind. Conecteo is committed to providing its customers flexibility, accessibility and cost control. A Deloitte Technology Fast500 EMEA winner, Conecteo draws on a strong team to support its growth and sustainability. We have developed a unique area of expertise in the establishment of customer contact centres for both large corporations and government agencies in a wide variety of fields. Companies of all sizes and types put their trust in Conecteo: La Banque Postale, Société Générale, Arkéa Group, Amaguiz (Groupama), Lybernet Assurances (Covéa Group), Suravenir Assurances (Crédit Mutuel), Smartbox, Rentokil, Yves Rocher, Conseil Général de la Manche, Conseil Régional d'Aquitaine, Grand Lyon Habitat, Flandre Appels, Afone, Bell Benin Communications, etc. History The concept behind Conecteo came about in 2005, following the realization that the many solutions available on the market for customer contact centre management were ill-suited to companies' specific needs. By drawing on an in-depth understanding of the market (technologies, needs, industry players), Conecteo was able to design and launch a new kind of software solution that allowed companies to take charge of their inbound and outbound contact management system themselves. The solution was immediately well received by major corporations, and has been enhanced over the years to become the only complete software suite that integrates all channels of communication between the company and its customers. In 2009, in parallel with a successful initial fund-raising campaign, Conecteo merged with Euritel, its historic partner and systems integrator, and created Conecteo Services to offer all customers the support they need to implement Conecteo solutions. 2010 marked the strengthening of Conecteo's distribution network, allowing the Company to focus on developing software and continuing to guarantee its customers the highest quality possible. Conecteo's goal for the coming years is to solidify itself as the market leader in integrated Customer Interaction Management solutions. Conecteo's performance relies on continued research & development, a strong marketing and sales strategy, and a commitment to service that is highly appreciated by customers.		ABOUT CONECTEO EXECUTIVE TEAM REFERENCES PRESS REVIEW PARTNERS INVESTORS CAREERS